Paula Mulligan

Paula Metcalfe FCMA

Paula Metcalfe is the founder and Director of Direct Business and Accounting Services and has over 25 years’ experience in accounting. She is a fellow of the Chartered Institute of Management Accountants and has spent most of her career working across a number of industries, including manufacturing, electronics, textiles, retail, sports and not-for-profit.

A Natural Account

By Paula’s own account, she sort of ‘fell in’ to a career in accountancy. A natural aptitude and love for numbers certainly helped her along the way though! Her story started in a local business that assembled and sold hi-fi systems where her natural ability with numbers was spotted and she was made Trainee Accountant.

Now set on her path as an accountant, Paula dedicated the next few years to learning her new found trade, doing an A Level in Accountancy and working within various small businesses, before spending three years with national clothing retailer, JD Sports.

Her big break came when she moved onto Yates’s head office as Company Accountant, running a department of 30 people. Paula chose to formally qualify while at Yate’s. Education is a bit of passion of Paula’s and after qualifying as an accountant she decided to study Spanish and several Scientific courses through the Open University.

Paula left Yates Group to join Burden Leisure, the owners of Bolton Wanderers Football Club as Financial Controller. Progressing to Finance Director, she was also a Trustee of Bolton Wanderers Community Trust. During her 11 years at Burden Leisure PLC, Paula was instrumental in assisting the owners with investment decisions, negotiated high value deals, and introduced a full reporting suite where one had not previously existed.

It is Paula’s mixed experience with small, local businesses and large, multi-million-pound PLCs that makes her perfectly placed to support a variety of businesses.

Work Hard, Play Hard

Outside of professional life, Paula is a keen traveller, who once spent two and half years globetrotting – she still keeps a small studio in Spain for holidays. Definitely a bit of an adventurer, Paula also enjoys walking and has completed both the Yorkshire and National Three Peaks, Ben Nevis and Snowden!

Her running shoes are hung up now, but Paula was also a keen marathon runner and even finished the London Marathon and several half marathons.

A keen music lover, Paula would happily give up television for music. She also likes to read a lot and do jigsaws.

Paula lives at home with partner Andy, who she has been with for fifteen years and had the pleasure of helping raise stepson George, who is now 23.

Get in Touch

Now that you know Paula, let’s get to know you!

We can help you with all your accounting needs for your business, from bookkeeping to tax returns. Although we are based in Burnley we are happy to travel all over the North West and Yorkshire, or we can work remotely from our offices. We are able to seamlessly integrate with your own accountancy software, or use our own.

Please don’t hesitate to give us a call on 07939 629072, email or visit the contact page on our website – we’ll reply as soon as we can.